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Refrigerated Display Cases Buyers' Guide

on January 10, 2024

Refrigerated Display Cases Buyers' Guide

In the dynamic retail landscape, where food and beverages take center stage, refrigerated display cases emerge as essential companions. These fixtures play a crucial role in preserving the freshness of your products and creating an appealing presentation that entices customers.


What is a refrigerated display case?

A refrigerated display case, often referred to as a refrigerated showcase or display cooler, is a specialized type of equipment used primarily in retail establishments, such as grocery stores, convenience stores, delis, bakeries, and other food-related businesses. Its purpose is to prominently showcase and preserve perishable products, such as food items and beverages, while maintaining their freshness and visual appeal for customers.

Refrigerated display cases are designed with cooling systems that regulate the internal temperature, preventing products from spoiling and extending their shelf life. They also incorporate transparent surfaces, usually made of glass, that allow customers to view the products without exposing them to external elements or temperature fluctuations. These cases can be used to display a wide range of items, including pre-packaged foods, fresh produce, dairy products, desserts, meats, and drinks.

There are different types of refrigerated display cases available, each catering to specific needs and product types. The two main categories are:

Glass Door Display Cases

These cases are equipped with glass doors that provide a clear view of the products while keeping them enclosed within a temperature-controlled environment. Glass door cases are often used for products that need to be stored at a specific temperature range, such as dairy products, beverages, and prepared foods.

Open-Air Display Cases

Open-air cases do not have doors and are more accessible to customers. They are commonly used for items that require frequent access, like baked goods, fruits, and deli items. While they provide easy access, they may have slightly less precise temperature control compared to glass door cases. The choice between these types of display cases depends on factors like the type of products you sell, the frequency of customer interaction, available space, and budget considerations.


Advantages of Display Case Refrigeration

1. Preservation of Freshness: Beyond mere storage, refrigerated display cases assume the role of custodians of freshness, orchestrating a symphony of temperature consistency that safeguards the integrity of your culinary creations. This meticulous temperature control serves as an impregnable fortress against the twin adversaries of spoilage and contamination, ensuring that each morsel and sip delights the senses.

2. Amplifying Sales: The stagecraft of refrigerated display cases goes beyond preservation; it ventures into the realm of captivating theater. The spectacle of products illuminated in their chilled glory is an irresistible enticement that beckons customers. As empirical as it is emotional, this theater has been proven to translate into elevated sales, harnessing the psychology that customers are drawn to what they can see and interact with tangibly.

3. Elevating Customer Satisfaction: Venturing beyond the utilitarian, the presence of display case refrigeration carves a pathway to enhanced customer satisfaction. The convenience of an at-a-glance menu, where products are both visible and comparable, enriches the shopping journey. Such an immersive experience transforms mere transactions into delightful engagements, cementing lasting bonds with patrons.


Refrigerated Case Size & Design


Refrigerated cases come in diverse shapes and dimensions. Some seamlessly grace countertops, while others extend up to a generous ninety-six inches. Opting for the appropriate size involves measuring the available space and making decisions based on both spatial considerations and budget constraints.

Design Characteristics

Here's a brief overview of key design choices:

- Glass: Straight glass cases feature a twelve-degree angle to minimize reflection from overhead lighting.

- Lighting: Virtually all refrigerated cases boast their own interior lighting, often incorporating colored bulbs or filters to enhance the visual appeal of their contents.

- Shelving: Cases vary in shelving configurations based on size and purpose, ranging from single to multiple shelves. Increased shelving often translates to a larger footprint, necessitating careful planning of your display layout before committing to a purchase. It's crucial to avoid unnecessary expenses by opting for a single-shelf design if your requirements align, preventing budgetary overspends.


Selecting The Best Display Case for Your Business

Embark on a journey of elevated presentation and preserved perfection with Vancouver Restaurant Supplyby your side—an avenue to a realm of customized refrigeration solutions. Our expertise acts as your guiding light through the intricate labyrinth of options, leading you to the the best refrigerated display case for your business. It becomes more than just a utilitarian fixture; it transforms into an artful extension of your product lineup, captivating customers with its allure.

Navigating the realm of refrigerated display cases involves a choreographed dance of factors. It's a symphony composed of the nature of your offerings, the dimensions of your space, and the contours of your budget. The pivotal crossroads between the alluring glass door cases and the practical open-air alternatives intensify the intrigue.

For those curating culinary delights, the refrigerated case evolves into a vigilant sentinel, unwavering in its commitment to temperature consistency. Its capacious embrace ensures every delicacy is presented in its full glory, a gallery of gastronomic treasures.

Though budget considerations may sway toward open-air alternatives, remember the trade-off: a compromise on visibility. The glass door counterpart, while a slightly heavier investment, metamorphoses products into objets d'art on an inviting canvas—a siren call for the discerning customer.


The Features to Consider when Buying a Commercial Refrigerated Display Case

When purchasing a commercial refrigerated display case, it's important to take into account various features to ensure that you make the right choice for your business. Here are some key factors to consider:

Type of Case: The first step is to determine the specific type of case that aligns with your requirements. Different businesses have different needs, such as meat and seafood cases, deli cases, bakery cases, or open display merchandisers. Each type of case is designed to cater to specific products and their storage requirements.

Size: The dimensions of the display case are crucial in terms of fitting into your available space and accommodating your products effectively. Consider the overall size of the case, including its width, height, and depth, to ensure that it provides ample room for your merchandise without overcrowding the display area.

Temperature Control: Maintaining the appropriate temperature is vital for preserving the freshness and quality of your products. Depending on the items you plan to showcase, you may need a refrigerated case, a heated case, or a combination of both. Ensure that the display case you choose has reliable temperature control mechanisms to meet your specific requirements.

Special Features: Additional features can greatly enhance the functionality and appeal of your display case. Look for features like LED lighting, which illuminates your products and makes them more visually appealing to customers. Glass doors provide visibility while still maintaining temperature control. Multiple shelves allow for efficient organization and display of items. Energy efficiency is also important to reduce operating costs and minimize environmental impact.

Refrigeration Method: Consider the refrigeration method employed by the display case. Forced air and gravity coil systems are common options. Forced air systems use fans to circulate chilled air throughout the case, ensuring uniform cooling. Gravity coil systems rely on the natural circulation of refrigerant to cool the case. The choice of refrigeration method should be based on the specific requirements of the products you intend to display.

Appearance: The visual appeal of the display case plays a significant role in attracting customers and encouraging them to make purchases. Choose a design that complements the products you are showcasing and aligns with the overall ambiance of your store. A visually appealing display case can create an inviting atmosphere and enhance the overall shopping experience for your customers.

By carefully considering these features, you can select a commercial refrigerated display case that not only meets your business needs but also effectively showcases your products. A well-chosen display case can contribute to the success of your business by enticing customers and maintaining the quality of your merchandise.


Explore Our Exquisite Refrigerated Display Cases

1. Atosa Countertop Refrigerated Square Display Case (5.6 cu ft) - CRDS-56

Elegance finds its square form in the Atosa CRDS-56. With a generous 5.6 cu ft capacity, this countertop masterpiece is meticulously designed to showcase your culinary creations. From delectable desserts to tantalizing treats, each morsel within is cocooned in a controlled environment that preserves flavors and freshness while beckoning customers with its transparent allure.

2. Blue Air BOD-72G Open Display Case

Open the door to an immersive experience with the Blue Air BOD-72G. Crafted for those who appreciate the theatre of accessibility, this open display case invites customers to explore your offerings with ease. Whether it's an array of artisanal cheeses or vibrant produce, this case exudes an air of welcoming freshness that's certain to entice and engage.

3. Blue Air BOD-72S Open Display Case

Step into the spotlight with the Blue Air BOD-72S. As captivating as it is functional, this open display case transforms products into visual masterpieces. Every item displayed becomes a work of art, evoking a sense of desire in the discerning eye. Immerse your customers in a sensorial journey where taste meets aesthetics.

4. Atosa Countertop Refrigerated Curved Display Case (4.6 cu ft) - CRDC-46

Curved lines and culinary excellence intersect in the Atosa CRDC-46. This countertop gem, boasting a 4.6 cu ft capacity, invites products to be presented like prized gems. The curved glass amplifies visibility, ensuring that each item is a star in its own right. An embodiment of elegance and preservation, it's a canvas where flavors and aesthetics coalesce.


The Maintenance Requirements for Commercial Refrigerated Display Cases

To maintain a commercial refrigerated display case and keep it in optimal condition, it is important to follow these maintenance requirements:


Regularly clean the interior and exterior surfaces of the display case to remove dust, spills, and debris. Wipe down the shelves, walls, and glass doors with a mild detergent or cleaning solution. Pay special attention to areas where food particles can accumulate. Clean the case at least once a week, or more frequently if it is located in a particularly dusty or dirty environment.

Temperature Control

Monitor the temperature settings of the display case to ensure that it is maintaining the desired temperature for your products. Use a thermometer to verify the accuracy of the internal temperature and adjust the settings if necessary. Keep a record of temperature readings to identify any fluctuations or irregularities.

Seals and Defrost

Regularly inspect the door seals for any signs of damage or wear. Damaged seals can result in temperature fluctuations and energy loss. If you notice any issues, replace the seals promptly. Additionally, defrost the display case regularly according to the manufacturer's recommendations to prevent ice buildup, which can affect the performance of the unit.

Energy Consumption

Monitor the energy consumption of the display case to ensure that it is operating efficiently. Check for any sudden spikes in energy usage, which may indicate a problem with the unit. Regularly clean the condenser and evaporator coils to remove dust and debris, as dirty coils can lead to increased energy consumption.

Comprehensive Inspection

Conduct a thorough visual inspection of the display case at least every three months. Look for any visible issues such as water puddles, ice buildup, or fan malfunctions. Check the thermometer for accuracy and compare it to an external temperature measurement device to ensure it is functioning correctly.

Professional Maintenance

Certain maintenance tasks may require the expertise of a professional technician. Schedule regular maintenance visits from a qualified technician who can check and clean the condenser and evaporator coils, inspect electrical connections, and ensure proper air ventilation. Professional maintenance helps identify potential issues early on and extends the lifespan of the display case.

By following these maintenance requirements, you can ensure that your commercial refrigerated display case operates efficiently, maintains the quality of your products, and minimizes the risk of breakdowns or costly replacements. Regular cleaning, temperature monitoring, and professional maintenance are essential for keeping the display case in optimal condition.


When Does a Commercial Refrigerated Display Case Need Servicing?

Being aware of the signs that indicate a commercial refrigerated display case needs servicing is crucial for maintaining its optimal performance. Here are some signs to watch out for:

Unusual Sounds

If you notice rattling, grinding, or other unusual sounds coming from the compressor or motor of the display case, it could indicate a mechanical issue that requires servicing. Unusual sounds can be a sign of loose or worn-out components that need attention.

Visible Issues

Keep an eye out for visible issues such as puddles of water inside or around the display case. This may indicate a leak in the refrigerant system or a malfunctioning drain line. Additionally, excessive ice buildup on the evaporator coils or improper functioning of the fan, such as slow or noisy operation, can be signs that the display case needs servicing.

Increased Energy Consumption

If you notice a significant increase in energy consumption by the display case, it could indicate that the unit is working harder than usual to maintain the desired temperature. This increased energy usage may be due to issues such as a malfunctioning thermostat, dirty condenser coils, or refrigerant leaks. Monitoring energy consumption and identifying any sudden spikes can help identify the need for servicing.


Commercial refrigerated display cases typically have an average service life of around ten years. If your display case is several years old and begins experiencing frequent maintenance issues or fails to perform efficiently, it may be a sign that it requires servicing or replacement. Consider the age of the unit and its repair history when evaluating whether servicing is necessary.

The frequency of servicing commercial refrigerated display cases can vary depending on several factors, including the specific requirements of your business, the usage patterns of the display cases, and the manufacturer's recommendations. Here are some general recommendations:

Deep Cleaning

Performing a deep clean of the refrigerated display cases is typically recommended every two months. This deep cleaning process involves a thorough cleaning of the interior and exterior surfaces, as well as cleaning or replacing filters, and ensuring proper drainage. Deep cleans are usually performed by commercial refrigeration dealers or technicians with specialized cleaning equipment and expertise. However, it's important to note that deep cleaning services can be costly.

Visual Inspection

Regular visual inspections of the display cases should be conducted at least every three months. During these inspections, check for any visible issues such as water puddles, ice buildup, or fan malfunctions. Additionally, verify the accuracy of the thermometer or temperature display to ensure the temperature is being maintained correctly. If any issues are identified during the visual inspection, it is recommended to address them promptly.

Regular Cleaning

Routine cleaning of the display cases is essential for their proper maintenance. In a busy commercial environment, it is generally recommended to clean the refrigerated display cases at least once a week. However, if the display case is located in a particularly dusty or dirty area, more frequent cleaning may be necessary to prevent debris from affecting the performance of the unit.

Professional Maintenance

Certain maintenance tasks, such as checking and cleaning the condenser and evaporator coils, may require the expertise of a professional technician. It is advisable to schedule regular maintenance visits from a qualified technician to perform these tasks and ensure the display cases are operating at their best. The frequency of professional maintenance visits can vary depending on the specific requirements of your display cases and the manufacturer's recommendations.
It's important to consult the manufacturer's guidelines and recommendations specific to your commercial refrigerated display cases for the most accurate and appropriate servicing frequency. 


In the intricate tapestry of retail, where sustenance and indulgence intertwine, the significance of display case refrigeration takes center stage. This isn't merely a utilitarian investment; it's a transformative step towards upholding freshness, propelling sales, and nurturing a sense of gratification among your valued patrons.
As the curtain falls on this narrative of chilled elegance, the stage is set for your retail establishment to embark on a journey that seamlessly blends functionality and allure. The crescendo of satisfaction from patrons, the symphony of heightened sales, and the chorus of preserved freshness will undoubtedly resonate as a testament to the power of refrigerated display cases.